Taut-Strap's Price Match Guarantee

If you buy a part on our website and you find the same part for less, on another website within 48 hours of purchase, we will refund you the difference.

*Subject to terms & conditions set out below. 

To make a claim

Send us an email at info@taut-strap.co.uk with the following information:

• Your order number of your purchase with us.
• The website name where you saw the cheaper item with a screenshot of the offer that clearly shows the price.
• Your full name and contact phone number.

Refund

We will email you within 3 working days to confirm whether your claim has been accepted and if accepted we will process the refund.  Please allow a maximum of 14 days for the payment to be credited to the same card/payment method that you used to make the original purchase.

 

What Qualifies for the Price Match Guarantee

• If it's a strap, it must be the same length, width webbing, break strength/lashing capacity, webbing material and have the same fittings (buckle, ratchet, hook etc.) to qualify.
• The strap must be available from an online retailer only, excluding auction sites such as Ebay and market place resellers such as Amazon
• The Price Match Guarantee will not apply if the cheaper offer on the other website can be received by a limited time promotion, promo code or member’s discount.
• When assessing your request, we will compare only the total product price (which includes the cost of the strap plus any handling and delivery charges as well as any taxes, fees or other charges, whether payable at the time of order or on time of delivery).

 

*We reserve the right to change or withdraw the Price Match Guarantee at any time